Landlord Guide

Why Choose us to Let your property?


The West Midlands is amazing. We've been working here for nearly 10 years, in one of the world's most exciting, and sometimes difficult, property markets, and in that time we've learned a lot.

We've learned that there's no substitute for local knowledge, that's why every one of our staff, in our office, knows their area.

We've learned that things change fast and we'll keep you in touch with what's coming up, what's going down, and what tenants are looking for right now.

Most of all, we've learned that our reputation depends on being professional, responsive and delivering on the promises we make.

Let Only Service

Our Let Only service is designed to quickly find a reliable tenant to move into your property. The cost of this service starts at £350.00 +vat and includes:

Market appraisal

  • Rental advice and review of current market.
  • Assessment of property and advise on whether any maintenance and/or improvement work is required.
  • Safety regulations.
  • Marketing options.

Extensive marketing

  • Preparation of property details and photographs.
  • Preparation of Energy Performance Certificate (EPC) An additional cost of £65.00 +vat
  • Listings on various websites including our own company website and other portals such as Rightmove and Zoopla.
  • Listing your property on social media sites such as Twitter & Facebook.
  • Mailshot all relevant applicants, relocation agents and companies listed on our database.
  • Full colour, Periodic advertising within local property papers.
  • Erect a letting board on site as requested.

Viewings and feedback reports

  • Arrange viewings for prospective tenants.
  • Ensure regular contact is made to discuss progress and feedback.

Application received from a prospective tenant

  • Negotiate all details of the tenancy on your behalf.
  • Carry out full referencing checks via a recognised national specialist.
  • Arrange for rent protection as requested.
  • Prepare and execute the tenancy agreement.
  • Collect, register (with DPS) and hold the deposit as stakeholder for the duration of the tenancy.
  • Collect the first month's rent in advance.
  • Arrange for a Gas Safety Certificate (An additional cost of £65.00 +vat)
  • Arrange for an Electrical Safety Certificate (An additional cost of £120.00 +vat)
  • Hand over keys to the tenant.
  • Notify Landlord of completion of tenancy.

Full Management Service

Our comprehensive property management service is designed to relieve you of the commitment of being a full-time landlord whilst providing you with peace of mind that your property is in safe hands. We are trusted by landlords residing in the UK and abroad to manage our ever growing property portfolios. We have experienced property managers who are assigned to look after your property and the tenants on a day-to-day basis, ensuring everything is well maintained and cared for.

This services includes all the elements of the Let Only service plus the following additional features for an additional monthly payment equal to 10% +vat of the monthly rental amount.

  • Preparation of an Inventory at the start of the Tenancy.
  • Transfer of utilities and informing local councils of the change of residency.
  • Arranging and supervising repairs and maintenance.
  • Collection of rent and attend to invoices and regular outgoings as instructed (including insurance, block service charges and ground rent where applicable).
  • Monthly remittance of rent to your nominated bank account after deduction of fees and maintenance invoices and issuing of monthly statements.
  • Undertake periodic inspections of the property every 3 months.
  • Administration of insurance claims when necessary subject to an additional charge which may be recoverable in the event of a successful claim.
  • Full negotiation of deposit return.
  • Arranging and supervising between-tenancy maintenance, cleaning, if required and final preparation for each new tenancy.
  • Issuing Notices for Possession and arrears of rent.
  • Dealing with registration of overseas landlords.
  • Pursuing rent arrears and instigating legal action as necessary.
  • Provision of sales and marketing advice as required.
  • Conducting a Check Out Report at the end of the Tenancy.

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